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Otherwise, the device operates at slower USB transfer rates. Seagate Backup Plus performance will improve when it is connected to a USB 3.1 port or a SuperSpeed USB 3.0 port. Q: Is the hard drive connected to a Hi-Speed USB 2.0 port on your computer or hub?Ī: If your hard drive is connected to a Hi-Speed 2.0 port or hub, the inferior performance is normal. Try disconnecting the cable, waiting 10 seconds, and then reconnecting it.Check both ends of the USB cable and make sure that they are fully seated in their respective ports.Q: Are both ends of the USB cable firmly attached?Ī: Review troubleshooting tips for cable connections below: All users Problem: My file transfers are too slow For additional support resources, go to Seagate customer support. Lusk Street, Suite 200, Boise Idaho, 83706, USA and used by permission.For help setting up and using your Seagate hard drive, review the frequently asked questions below. CLICKBANK® is a registered trademark of Click Sales, Inc., a Delaware corporation located at 917 S. ClickBank is the retailer of products on this site. Please do not spend any money on these products unless you would like them or that they will help you achieve your goals. This site is a participant in the ClickBank Affiliate program, and at no additional cost to you, I will earn a commission if you decide to make a purchase after clicking through the link. This website a participant in the Amazon Services Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites. Use of them does not imply any affiliation with or endorsement by them. All product and company names are trademarks™ or registered® trademarks of their respective holders. Google™ is a trademark for all their respective companies, FACEBOOK™ is a trademark of FACEBOOK, Inc. Additionally this website is not endorsed by Google™ Youtube™ or Facebook Inc. This site is not a part of Google™ or the network of sites such as Youtube™ or any company owned by Google™ or Youtube™. This site is not a part of the Facebook website or Facebook Inc.

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